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	<title>Archives des indicateurs clés en vitrine - st9ph.fr</title>
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		<title>⏺️Omnicanal &#124; Mesure KPI sur vos réseaux et en Vitrine</title>
		<link>https://st9ph.fr/%e2%8f%ba%ef%b8%8fomnicanal-mesure-kpi-sur-vos-reseaux-et-en-vitrine/</link>
					<comments>https://st9ph.fr/%e2%8f%ba%ef%b8%8fomnicanal-mesure-kpi-sur-vos-reseaux-et-en-vitrine/#respond</comments>
		
		<dc:creator><![CDATA[St9ph]]></dc:creator>
		<pubDate>Tue, 30 Dec 2025 18:27:50 +0000</pubDate>
				<category><![CDATA[☝️ Concepts]]></category>
		<category><![CDATA[⏺️ Omnicanal]]></category>
		<category><![CDATA[🌐 public]]></category>
		<category><![CDATA[comprendre les KPI]]></category>
		<category><![CDATA[indicateurs clés en vitrine]]></category>
		<category><![CDATA[indicateurs clés sur les réseaux sociaux]]></category>
		<guid isPermaLink="false">https://st9ph.fr/?p=31898</guid>

					<description><![CDATA[<p>📖 Lecture : 0 % ☰ 📚 Sources 🧑‍🎓NDRC 📘 Glossaire 📚 Sources Banana Pro de Google Gemini – personnage laura_Lor et illustrations d&#8217;elle 🖥️ zeoobs – publication Instagram Hubspot et Content Marketing Unstitute – données sur les vitrines Digital 2024 Global Overview Report –données d&#8217;engagemment sur les RS Thunderbit – Marché des RS Instagram ... <a title="⏺️Omnicanal &#124; Mesure KPI sur vos réseaux et en Vitrine" class="read-more" href="https://st9ph.fr/%e2%8f%ba%ef%b8%8fomnicanal-mesure-kpi-sur-vos-reseaux-et-en-vitrine/" aria-label="En savoir plus sur ⏺️Omnicanal &#124; Mesure KPI sur vos réseaux et en Vitrine">Lire la suite</a></p>
<p>L’article <a href="https://st9ph.fr/%e2%8f%ba%ef%b8%8fomnicanal-mesure-kpi-sur-vos-reseaux-et-en-vitrine/">⏺️Omnicanal | Mesure KPI sur vos réseaux et en Vitrine</a> est apparu en premier sur <a href="https://st9ph.fr">st9ph.fr</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<div class="wp-block-uagb-inline-notice uagb-inline_notice__align-left uagb-block-60e92510"><button class="uagb-notice-close-button" type="button" aria-label="Close"></button><h5 class="uagb-notice-title"><strong>C&#8217;est quoi  les &#8220;KPI&#8221; ?</strong></h5><div class="uagb-notice-text">
<p class="has-medium-font-size wp-block-paragraph">Les KPI, parfois nommés «&nbsp;métriques&nbsp;» sont <strong>des indicateurs clés de la performance </strong>de vos réalisations digitales. Ils ne faut pas les observer comme des données de bilan mais, tout au long de l’exécution de vos campagnes, comme <strong>des jauges de mesure</strong> permettant, s’ils sont en dessous de vos objectifs, d’établir <strong>des actions correctives</strong>.</p>
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<h3>📚 Sources</h3>
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<li><strong>Banana Pro de Google Gemini</strong> – personnage laura_Lor et illustrations d&#8217;elle</li>
<li><strong>🖥️ zeoobs</strong> – publication Instagram</li>
<li><strong>Hubspot et Content Marketing Unstitute</strong> – données sur les vitrines</li>
<li><strong>Digital 2024 Global Overview Report</strong> –données d&#8217;engagemment sur les RS</li>
<li><strong>Thunderbit</strong> – Marché des RS</li>
<li><strong>Instagram &#038; Tik-Tok </strong> – Rémunération des influenceurs </li>
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<p>Cet article est à visée de l&#8217;épreuve écrite E5A.</p>
<ul>
<li>savoir donner et analyser les KPI en vitrine et en RS</li>
<li>Connaitre le poids digital de ces canaux</li>
<p>👉 Ce sujet est au cœur de votre stratégie digitale</p>
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<li><strong>Scroll Depth</strong> : étendue du parcours de la page</li>
<li><strong>Bounce Rate</strong> : Taux de rebond (départs sans action)</li>
<li><strong>Social proof</strong> : prendre à témoin les autres consommateurs</li>
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<li><strong>UGC</strong> : User Generated Content (media non travaillé pour fair plus authentique)</li>
<li><strong>Shoppable</strong> : disposant d&#8217;un lien pour acheter</li>
<li><strong>Reach</strong> Visiteurs uniques</li>
<li><strong>CTR</strong> : Click-Through Rate (engagement)</li>
<li><strong>CPV</strong> : Coup Par Vue (quand le client peut choisir)</li>
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<figure class="wp-block-audio"><audio controls src="https://st9ph.fr/wp-content/uploads/2025/12/voicertool_audio_Eloise_12-01-2026_at_19_59_24_on_January_12th_2026.mp3" autoplay></audio></figure>



<p class="wp-block-paragraph">Les canaux, regroupés en <strong>5 grandes familles</strong>, sont <strong>l’ensemble des outils</strong> que l’on peut utiliser dans sa relation commerciale.</p>



<ul class="wp-block-list">
<li>🏪Les <strong>Surfaces de Vente Physiques</strong> (<strong>SVP)</strong></li>



<li>🛒 Les <strong>Boutiques en ligne</strong> et places de marché numériques  (<strong>EShop</strong>)</li>



<li>📞 Les <strong>Centres de Relation Client</strong> (<strong>CRC</strong>)</li>



<li>✒️ Les<strong> sites en ligne hors Eshop</strong> (<strong>Vitrines</strong>)</li>



<li>🛜 Les pages de vos<strong> Réseaux Sociaux </strong>(souvent abrégés <strong>RS</strong> sur ce blog)</li>
</ul>



<figure class="wp-block-image size-full"><img fetchpriority="high" decoding="async" width="1005" height="205" src="https://st9ph.fr/wp-content/uploads/2025/12/image-97.png" alt="" class="wp-image-31777" srcset="https://st9ph.fr/wp-content/uploads/2025/12/image-97.png 1005w, https://st9ph.fr/wp-content/uploads/2025/12/image-97-300x61.png 300w, https://st9ph.fr/wp-content/uploads/2025/12/image-97-768x157.png 768w" sizes="(max-width: 1005px) 100vw, 1005px" /></figure>



<p class="wp-block-paragraph"> Ils permettent d’établir des <strong>points de rencontre (<em>Touch points</em></strong>) où peuvent se réaliser les différentes opérations commerciales nécessaires aux différents «<strong>&nbsp;<a href="https://st9ph.fr/%e2%8f%ba%ef%b8%8fomnicanal-mapping-des-hot-points/#les-moments-de-v%C3%A9rit%C3%A9">moments de vérité</a></strong>&nbsp;» dans le parcours client. </p>



<p class="has-base-2-background-color has-background wp-block-paragraph">👉 Pour qu’ils soient digitaux, ils doivent <strong>collecter des données à exploiter</strong>. La <strong>mesure des KPI</strong> de ses canaux est donc cruciale pour <strong>optimiser votre performance commerciale</strong>.</p>



<div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex">
<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:33.33%"><div class="wp-block-image">
<figure class="alignright size-full is-resized"><img decoding="async" width="233" height="211" src="https://st9ph.fr/wp-content/uploads/2025/12/IA.png" alt="" class="wp-image-31733" style="width:79px;height:auto"/></figure>
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<p class="has-small-font-size wp-block-paragraph">Part d'IA /5 dans cet article</p>
</div>



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			</div><div class="ub-review-text" style="text-align: left; ">✒️Contenu</div>
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</div>
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<p class="wp-block-paragraph">En raison de la longueur de l'analyse, <strong>cet article est découpé en trois parties</strong>. Pour voir les autres, cliquez sur les boutons ci-dessous :</p>



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<p class="has-text-align-center has-small-font-size wp-block-paragraph">s'y rendre / y retourner</p>
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<p class="has-text-align-center has-small-font-size wp-block-paragraph">s'y rendre / y retourner</p>
</div>



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<div class="wp-block-uagb-buttons-child uagb-buttons__outer-wrap uagb-block-743fae12 wp-block-button"><div class="uagb-button__wrapper"><a class="uagb-buttons-repeater wp-block-button__link" aria-label="" href="#" rel="follow noopener" target="_self" role="button"><div class="uagb-button__link">Vitrines &amp; RS</div></a></div></div>
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<p class="has-text-align-center has-small-font-size wp-block-paragraph">c'est ici</p>
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</div>



<div class="wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-d05cb3ef wp-block-group-is-layout-flex">
<p class="wp-block-paragraph">⏱️Temps de lecture :</p>


<div class="wp-elements-2660b74cdd79da9184a09a62f3b8f226 wp-block-post-time-to-read has-text-color has-accent-color">14–21 minutes</div>


<p class="wp-block-paragraph">|</p>


<div class="wp-block-post-time-to-read">3 381 mots</div>


<p class="wp-block-paragraph">|</p>



<p class="has-accent-color has-text-color has-link-color wp-elements-f8515b49564e2f8ad2c183e4ed182d7c wp-block-paragraph">🗓️ dernière modification le</p>


<div class="has-link-color wp-block-post-date__modified-date wp-elements-c7e6b51b55b0dff84108436fc6f3823e wp-block-post-date has-text-color has-accent-color"><time datetime="2026-03-30T14:51:36+02:00">30 mars  2026</time></div></div>


				<div class="wp-block-uagb-table-of-contents uagb-toc__align-left uagb-toc__columns-1  uagb-block-33946c9b      uagb-toc__collapse--list"
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						<div class="uagb-toc__title">
							Au menu :						</div>
												<div class="uagb-toc__loader"></div>										<div class="uagb-toc__list-wrap uagb-toc__list-hidden">
						<ol class="uagb-toc__list"><li class="uagb-toc__list "><a href="#sources" class="uagb-toc-link__trigger">📚 Sources</a><li class="uagb-toc__list "><a href="#ndrc" class="uagb-toc-link__trigger">🧑‍🎓 NDRC</a><li class="uagb-toc__list "><a href="#glossaire" class="uagb-toc-link__trigger">📘 Glossaire</a><li class="uagb-toc__list "><a href="#11-les-4-arguments-déclencheurs" class="uagb-toc-link__trigger">🔹1.1 |Les 4 arguments déclencheurs</a><li class="uagb-toc__list "><a href="#12-les-kpi-de-vos-vitrines" class="uagb-toc-link__trigger">🔹1.2 |les KPI de vos vitrines</a><li class="uagb-toc__list "><a href="#22-outils-commerciaux-enjeux" class="uagb-toc-link__trigger">🔹2.2 |Outils commerciaux &amp; enjeux</a><li class="uagb-toc__list uagb-toc__list--expandable"><span class="list-open" role="button" tabindex="0" aria-expanded="true"></span><a href="#22-mesures-kpi-corrections" class="uagb-toc-link__trigger">🔹2.2 |Mesures KPI &amp; corrections</a><ul class="uagb-toc__list"><li class="uagb-toc__list "><a href="#st9ph" class="uagb-toc-link__trigger">St9ph</a></ul></ol>					</div>
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<p class="has-small-font-size wp-block-paragraph"><strong>Laura Lorca (@Laura_lor)</strong>, présentée dans cet article,  est une <strong>influenceuse fictive</strong> inventée par l'IA. Toute ressemblance avec un personnage existant serait une pure coïncidence. Son image et les scènes la mettant en situation sont elles aussi génères par IA</p>



<h2 class="wp-block-heading has-accent-color has-text-color has-link-color wp-elements-1cf8b280e110430e7c8868ee6280efac" id="0-%E2%9C%92%EF%B8%8F-les-vitrines-composantes-outils-de-mesure-et-kpi">✒️ les Vitrines | Composantes, outils de mesure et KPI</h2>



<div class="chapter-title">
  <div class="chapter-number">🪶</div>

  <div class="chapter-content">
    <div class="chapter-heading">
      <a class="chapter-logo" href="https://st9ph.fr" target="_blank" rel="noopener">
        <img decoding="async" src="https://st9ph.fr/wp-content/uploads/2026/02/st9ph-ico-sansTxt.png" alt="Logo St9ph">
      </a>
      <h2>les Vitrines | Composantes, outils de mesure et KPI</h2>
    </div>
    <ol class="chapter-points">
  <li>Les 4 arguments déclencheurs</li>
  <li>les KPI de vos vitrines</li>
</ol>
  </div>
</div>



<p class="wp-block-paragraph">👉🏻 On considère ici tous <strong>vos sites en ligne non marchands</strong> (Blogs, Forums, FAQ, Formulaires hors VPC ...) et <strong>hors réseaux sociaux</strong>.</p>



<p class="callout bleu wp-block-paragraph">On parle de <strong>sites vitrines </strong>car se sont eux qui <strong>renseignent</strong>, mettent en avant vos <strong>valeurs</strong>, votre <strong>savoir-faire</strong>, vos <strong>actions</strong> et tout ce qui peut rassembler vos potentiels clients ailleurs que dans une situation de vente. <strong><mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-accent-color">Il ne faut pas négliger leur impact.</mark></strong></p>



<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow">
<p class="wp-block-paragraph"><strong>Un blog bien référencé</strong> continue de <strong>générer des clics</strong> vers une boutique <strong>pendant 2 ans</strong> après sa publication,<strong> contrairement à une story Instagram qui disparaît en 24h.</strong></p>
<cite><em>Content Marketing Institute</em> (2024-2025)</cite></blockquote>



<ul class="wp-block-list">
<li><strong>Taux de conversion supérieur :</strong> Un utilisateur qui arrive sur une boutique en ligne via <strong>un article de blog</strong> a un taux de conversion <strong>2,5 fois plus élevé</strong> qu'un utilisateur arrivant via une publicité classique (Display).</li>



<li><strong>Le pouvoir du SEO :</strong> <strong>70% des consommateurs</strong> préfèrent découvrir une marque via un article de blog plutôt qu'une publicité. C'est ce qu'on appelle<strong> l'acquisition organique</strong>.</li>



<li><strong>Atterrissage en magasin physique (Drive-to-Store) :</strong> <strong>45% des recherches locales</strong> sur un blog ou un site vitrine (ex: "Où trouver ce rouge à lèvres à Lyon ?") aboutissent à une visite en magasin dans les 24 heures.</li>



<li><strong>Crédibilité :</strong> Le blog est classé comme la <strong>5ème source d'information la plus fiable</strong> sur le web pour obtenir des conseils d'achat.</li>
</ul>



<p class="has-small-font-size wp-block-paragraph">source Hubspot</p>



<div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex">
<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<figure class="wp-block-image size-full"><img decoding="async" width="393" height="715" src="https://st9ph.fr/wp-content/uploads/2025/12/image-145.png" alt="" class="wp-image-31930" srcset="https://st9ph.fr/wp-content/uploads/2025/12/image-145.png 393w, https://st9ph.fr/wp-content/uploads/2025/12/image-145-165x300.png 165w" sizes="(max-width: 393px) 100vw, 393px" /></figure>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-color has-link-color has-medium-font-size wp-elements-ba6c867856b57ed2d370c81fe7cfa6e6 wp-block-paragraph" style="color:#5aa626">👍<strong>Avantages</strong></p>



<ul class="wp-block-list has-base-2-background-color has-background">
<li> <strong>Durable</strong> et cout très faible</li>



<li><strong>maillage efficace</strong> (si bien référencé)</li>



<li>Permet de capter <strong>une audience d'opportunité</strong> en créant l'envie</li>
</ul>



<p class="has-text-color has-link-color has-medium-font-size wp-elements-d914449678e2cba06ecb6afbeab76010 wp-block-paragraph" style="color:#a51414">👎 I<strong>nconvénients </strong></p>



<ul class="wp-block-list has-base-2-background-color has-background">
<li>Demande <strong>de l'actualité</strong> et un <strong>travail récurent</strong> (alimenter et faire vivre)</li>



<li><strong>moins facile de capter</strong> l'audience que sur les RS</li>



<li>On ne peut pas<strong> s'improviser expert</strong>, l'audience est plus critique.</li>
</ul>



<div class="wp-block-uagb-counter uagb-block-b4c819fe wp-block-uagb-counter--circle"><div class="wp-block-uagb-counter-circle-container"><div class="wp-block-uagb-counter-circle-container__content"><span class="wp-block-uagb-counter__icon"><svg xmlns="https://www.w3.org/2000/svg" viewBox="0 0 576 512"><path d="M381.2 150.3L524.9 171.5C536.8 173.2 546.8 181.6 550.6 193.1C554.4 204.7 551.3 217.3 542.7 225.9L438.5 328.1L463.1 474.7C465.1 486.7 460.2 498.9 450.2 506C440.3 513.1 427.2 514 416.5 508.3L288.1 439.8L159.8 508.3C149 514 135.9 513.1 126 506C116.1 498.9 111.1 486.7 113.2 474.7L137.8 328.1L33.58 225.9C24.97 217.3 21.91 204.7 25.69 193.1C29.46 181.6 39.43 173.2 51.42 171.5L195 150.3L259.4 17.97C264.7 6.954 275.9-.0391 288.1-.0391C300.4-.0391 311.6 6.954 316.9 17.97L381.2 150.3z"></path></svg></span><div class="wp-block-uagb-counter__number"><span class="uagb-counter-block-prefix">+</span><span class="uagb-counter-block-number" data-duration="1.5" data-to-value="35" data-from-value="0" data-delimiter=","></span><span class="uagb-counter-block-suffix">%</span></div><div class="wp-block-uagb-counter__title">d'atterrissage en EShop<br>pour<strong> les articles de<br>blog comportant<br>des avis</strong></div></div><svg preserveAspectRatio="xMinYMin meet" viewBox="0 0 230 230" version="1.1" xmlns="http://www.w3.org/2000/svg"><circle class="uagb-counter-circle__background"></circle><circle class="uagb-counter-circle__progress"></circle></svg></div></div>
</div>
</div>



<h3 class="wp-block-heading" id="1-11-les-4-arguments-d%C3%A9clencheurs-" style="font-size:28px">🔹<strong><mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-accent-color">1.1 |</mark></strong><img loading="lazy" decoding="async" width="25" height="30" class="wp-image-34820" style="width: 25px;" src="https://st9ph.fr/wp-content/uploads/2026/02/st9ph-mini.jpg" alt=""><strong>Les 4 arguments déclencheurs</strong></h3>



<p class="wp-block-paragraph">Pour qu'une lectrice de notre mannequin/influenceuse clique sur le lien marchand, quatre arguments prédominent :</p>



<div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex">
<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<figure class="wp-block-video"><video height="464" style="aspect-ratio: 568 / 464;" width="568" autoplay loop muted src="https://st9ph.fr/wp-content/uploads/2025/12/tuto-levres.mp4" playsinline></video></figure>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="wp-block-paragraph">🅰️. La preuve par l'usage (Le "Crash-Test")</p>



<p class="wp-block-paragraph">Le site vitrine permet d'aller <strong>plus loin que l'image Instagram</strong>.</p>



<ul class="wp-block-list">
<li><strong>L'argument :</strong> "J'ai testé ce rouge à lèvres pendant 12h, voici les photos sans filtre à 8h, 14h et 20h."</li>



<li><strong>Impact :</strong> Cela lève le frein de la peur sur la qualité réelle du produit.</li>
</ul>



<p class="wp-block-paragraph">🅱️. L'Exclusivité ou l'Avantage Immédiat</p>



<p class="wp-block-paragraph">Le blog est souvent le lieu où l'<strong>on trouve le "Bonus"</strong>.</p>
</div>
</div>



<div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex">
<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<ul class="wp-block-list">
<li><strong>L'argument :</strong> "En passant par mon lien, vous avez -15% et un échantillon offert." ou "Ce coloris est en édition limitée, disponible uniquement via ce lien."</li>



<li><strong>Impact :</strong> Création d'un sentiment d'urgence (<strong>FOMO</strong>).</li>
</ul>



<p class="wp-block-paragraph">©️. L'expertise et le Conseil (Le "<strong>How-to</strong>")</p>



<p class="wp-block-paragraph">L'influenceuse ne vend pas qu'un objet, <strong>elle vend un résultat.</strong></p>



<ul class="wp-block-list">
<li><strong>L'argument :</strong> "Je vous montre comment appliquer ce rouge à lèvres pour un effet repulpant immédiat."</li>



<li><strong>Impact :</strong> Le clic n'est plus perçu comme un achat, mais comme<strong> l'acquisition d'un outil </strong>pour reproduire le look admiré.</li>
</ul>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<figure class="wp-block-image size-large"><img decoding="async" src="https://st9ph.fr/wp-content/uploads/2025/12/image-147.png" alt=""/></figure>
</div>
</div>



<p class="wp-block-paragraph"><strong>D</strong>. La "<strong>Social Proof</strong>" (Preuve sociale)</p>



<ul class="wp-block-list">
<li><strong>L'argument :</strong> Intégrer des avis d'autres lectrices ou montrer que le produit est en rupture de stock partout ailleurs.</li>



<li><strong>Impact :</strong> Rassure sur le fait que c'est<strong> le produit "tendance" du moment</strong>.</li>
</ul>



<hr class="wp-block-separator has-alpha-channel-opacity"/>



<figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="808" height="102" src="https://st9ph.fr/wp-content/uploads/2025/12/image-148.png" alt="" class="wp-image-31935" srcset="https://st9ph.fr/wp-content/uploads/2025/12/image-148.png 808w, https://st9ph.fr/wp-content/uploads/2025/12/image-148-300x38.png 300w, https://st9ph.fr/wp-content/uploads/2025/12/image-148-768x97.png 768w" sizes="auto, (max-width: 808px) 100vw, 808px" /></figure>



<p class="has-medium-font-size wp-block-paragraph">Le parcours type (Tunnel de conversion) :</p>



<ol start="1" class="wp-block-list">
<li><strong>👀 </strong> La fille voit une photo <strong>stylée</strong> sur Instagram (<strong>Émotion</strong> -stimulus).</li>



<li>😮‍💨<strong>Considération :</strong> Elle clique sur le lien dans la bio pour lire l'article de blog (<strong>Éducation/Vérification</strong> - ZMOT).</li>



<li>✅ <strong>Décision :</strong> Elle voit les photos "avant/après" et le code promo sur le blog (<strong>Confiance</strong> - ZMOT).</li>



<li>↘️ <strong>Action :</strong> Clic sur le bouton "Shopper le look" vers la boutique en ligne ou consultation de la carte des points de vente (<strong>Achat</strong> - TMOT).</li>
</ol>



<h3 class="wp-block-heading" id="2-12-les-kpi-de-vos-vitrines-" style="font-size:28px">🔹<strong><mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-accent-color">1.2 |</mark></strong><img loading="lazy" decoding="async" width="25" height="30" class="wp-image-34820" style="width: 25px;" src="https://st9ph.fr/wp-content/uploads/2026/02/st9ph-mini.jpg" alt=""><strong>les KPI de vos vitrines</strong></h3>



<p class="has-medium-font-size wp-block-paragraph">👀 | <strong>Visbilité</strong> <strong>(les internautes touchés)</strong></p>



<p class="wp-block-paragraph">On retrouvera des <strong>éléments communs à la EShop</strong> :</p>



<div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex">
<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center wp-block-paragraph"><span style="text-decoration: underline;">Indicateur</span></p>



<ul class="wp-block-list">
<li><strong>Visiteurs</strong> et <strong>Visiteurs uniques</strong> (ceux qui viennent sur la boutique, et ceux qui y reviennent plusieurs fois)</li>



<li><strong>Vues</strong>, vues <strong>par visiteur</strong></li>
</ul>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center wp-block-paragraph"><span style="text-decoration: underline;">mesure</span></p>



<ol class="wp-block-list">
<li>permet de connaitre <strong>le taux d'atterrissage </strong>par <strong>sources</strong></li>



<li>Permet de connaitre le <strong>taux de fidélisation</strong></li>
</ol>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center wp-block-paragraph"><span style="text-decoration: underline;">corrections</span></p>



<ol class="wp-block-list">
<li>Renforcer <strong>sa stratégie de référencement </strong>sur les sources en souffrance</li>



<li>Alimenter davantage le blog en <strong>articles</strong>, le forum en <strong>topics</strong>, modérer plus vite les <strong>avis</strong>, y répondre rapidement</li>
</ol>
</div>
</div>



<ul class="wp-block-list">
<li>On cherchera aussi à connaitre <strong>les sources du trafic</strong>. Je vous renvoie aux sources Analytiques de la partie sur les Eshops. <a href="https://st9ph.fr/%e2%8f%ba%ef%b8%8fomnicanal-mesure-kpi-en-svp-eshop/#3-les-kpi-de-la-eshop" target="_blank" rel="noreferrer noopener">C'est ici</a>.</li>
</ul>



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    /* CORRECTION PROPORTIONS : */
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        user-select: none;
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    .zoom-close:hover { color: #bbb; }

    @keyframes zoomIn { from {transform:scale(0.8); opacity:0} to {transform:scale(1); opacity:1} }
</style>

<!-- CONTENEUR DE L'IMAGE -->
<!-- 👇🏻 UNIQUE ENDROIT À MODIFIER : Change juste le src ci-dessous 👇🏻 -->
<div class="zoom-img-container" onclick="openZoomModal(this)">
    <img decoding="async" src="https://st9ph.fr/wp-content/uploads/2025/12/image-156-1024x501.png" alt="Agrandir l'image">
    
    <div class="zoom-overlay">
        <svg viewBox="0 0 24 24"><path d="M15.5 14h-.79l-.28-.27C15.41 12.59 16 11.11 16 9.5 16 5.91 13.09 3 9.5 3S3 5.91 3 9.5 5.91 16 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z"/></svg>
        <span>Agrandir</span>
    </div>
    
    <!-- LE POPUP (À l'intérieur du bloc) -->
    <div class="zoom-modal" onclick="closeZoomModal(event, this)">
        <span class="zoom-close" onclick="closeZoomModal(event, this.parentElement)">&times;</span>
        <img class="zoom-modal-content">
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</div>

<script>
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    // Correction Croix : On passe l'événement 'e' pour stopper la propagation
    function closeZoomModal(e, modalElement) {
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<!-- FIN BLOC IMAGE ZOOMABLE -->



<p class="has-medium-font-size wp-block-paragraph">🖐️ | engagements sur vos vitrines</p>



<div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex">
<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<ul class="wp-block-list">
<li><strong>Nombre d'inscriptions à la Newsletter :</strong> et ne plus dépendre des algorithmes de TikTok ou Instagram</li>
</ul>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<ol class="wp-block-list">
<li>on peut calculer le taux d'adhésion par rapport au nombre de visiteurs uniques</li>



<li></li>
</ol>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<ol class="wp-block-list">
<li>Proposer une <strong>expérience utilisateur </strong>plus plaisante (temps faible) et notamment <strong>la navigation</strong></li>



<li>renforcer <strong>sa communication</strong> sur les évènements à venir  (RS)</li>
</ol>
</div>
</div>


<div class="wp-block-image">
<figure class="aligncenter size-full"><img loading="lazy" decoding="async" width="734" height="127" src="https://st9ph.fr/wp-content/uploads/2025/12/image-149.png" alt="" class="wp-image-31938" srcset="https://st9ph.fr/wp-content/uploads/2025/12/image-149.png 734w, https://st9ph.fr/wp-content/uploads/2025/12/image-149-300x52.png 300w" sizes="auto, (max-width: 734px) 100vw, 734px" /></figure>
</div>


<p class="wp-block-paragraph"></p>



<div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex">
<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center wp-block-paragraph"><span style="text-decoration: underline;">Indicateur</span></p>



<ul class="wp-block-list">
<li><strong>Temps moyen passé sur la page :</strong> </li>



<li><strong>Profondeur de défilement (Scroll Depth) :</strong> Est-ce que les lectrices descendent jusqu'en bas de l'article (là où se trouve généralement le lien vers la boutique) ?</li>



<li><strong>Taux de rebond (Bounce Rate) :</strong> Pourcentage de visiteurs qui quittent le site après n'avoir vu qu'une seule page.</li>
</ul>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center wp-block-paragraph"><span style="text-decoration: underline;">mesure</span></p>



<ol class="wp-block-list">
<li>Pour un article de blog de <strong>500 mots</strong>, un temps inférieur à<strong> 30 secondes </strong>indique que le contenu n'est pas lu.</li>



<li>Est-ce que les lectrices descenden<strong>t jusqu'en bas de l'article</strong> (là où se trouve généralement le lien vers la boutique) ?</li>



<li>LE rebond est engagement (certes négatif)</li>
</ol>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center wp-block-paragraph"><span style="text-decoration: underline;">corrections</span></p>



<ol class="wp-block-list">
<li>Changer le type de contenu, alterner, raccourcir ...</li>



<li>proposer plus d'interaction</li>



<li>proposer un rebond interne pour proposer d'autres contenus à l'intérieur de votre blog</li>
</ol>



<p class="has-text-align-center has-base-2-background-color has-background wp-block-paragraph">Voir aussi <a href="https://st9ph.fr/wordpress-methode-habi-et-yoast-seo-synchronises/" target="_blank" rel="noreferrer noopener">cet article</a> (<strong>méthode HABI</strong>)</p>
</div>
</div>



<p class="wp-block-paragraph">Ici, 📈 <strong>Google Analytics </strong>me permet de mesure <strong>le taux d'engagement</strong> sur st9ph.fr, <strong>article par article </strong>:</p>



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    <img decoding="async" src="https://st9ph.fr/wp-content/uploads/2025/12/image-155-1024x409.png" alt="Agrandir l'image">
    
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        <svg viewBox="0 0 24 24"><path d="M15.5 14h-.79l-.28-.27C15.41 12.59 16 11.11 16 9.5 16 5.91 13.09 3 9.5 3S3 5.91 3 9.5 5.91 16 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z"/></svg>
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<h2 class="wp-block-heading has-accent-color has-text-color has-link-color wp-elements-28a25da88b06a40bb70fbcf7b65d2797" id="3-les-r%C3%A9seaux-sociaux-composantes-outils-de-mesure-et-kpi">🛜 les Réseaux Sociaux | Composantes, outils de mesure et KPI</h2>



<div class="chapter-title">
  <div class="chapter-number">🛜</div>

  <div class="chapter-content">
    <div class="chapter-heading">
      <a class="chapter-logo" href="https://st9ph.fr" target="_blank" rel="noopener">
        <img decoding="async" src="https://st9ph.fr/wp-content/uploads/2026/02/st9ph-ico-sansTxt.png" alt="Logo St9ph">
      </a>
      <h2>les Réseaux Sociaux | Composantes, outils de mesure et KPI</h2>
    </div>
    <ul class="chapter-points">
  <li>outils commerciaux et enjeux</li>
  <li>Mesures KPI et corrections</li>
 
</ul>
  </div>
</div>



<div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex">
<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="885" height="1024" src="https://st9ph.fr/wp-content/uploads/2025/12/image-142-885x1024.png" alt="" class="wp-image-31899" srcset="https://st9ph.fr/wp-content/uploads/2025/12/image-142-885x1024.png 885w, https://st9ph.fr/wp-content/uploads/2025/12/image-142-259x300.png 259w, https://st9ph.fr/wp-content/uploads/2025/12/image-142-768x889.png 768w, https://st9ph.fr/wp-content/uploads/2025/12/image-142.png 928w" sizes="auto, (max-width: 885px) 100vw, 885px" /></figure>



<p class="wp-block-paragraph">Points clés à retenir :</p>



<ol start="1" class="wp-block-list">
<li><strong>L'ultra-dominance de TikTok :</strong> En France, un utilisateur moyen y  passe désormais plus de <strong>38 heures par mois</strong> !  Cela s'explique par l'algorithme de recommandation très addictif.</li>



<li><strong>L'engagement sur Instagram :</strong> très qualitatif pour les marques (achats, clics sur les liens).</li>



<li><strong>La fréquence d'ouverture :</strong> C'est sur <strong>Snapchat</strong> que les utilisateurs se connectent le plus souvent dans la journée (plus de 500 fois par mois en moyenne), même si les sessions sont très courtes.</li>
</ol>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-color has-link-color has-medium-font-size wp-elements-ba6c867856b57ed2d370c81fe7cfa6e6 wp-block-paragraph" style="color:#5aa626">👍<strong>Avantages</strong></p>



<ul class="wp-block-list callout vert">
<li> <strong>ciblage publicitaire</strong> d'une précision chirurgicale</li>



<li><strong>communautés de niche</strong></li>



<li><strong>puissance de partage</strong> et <strong>démocratisation du digital </strong>(chacun peut en devenir un acteur majeur)</li>
</ul>



<p class="has-text-color has-link-color has-medium-font-size wp-elements-d914449678e2cba06ecb6afbeab76010 wp-block-paragraph" style="color:#a51414">👎 I<strong>nconvénients </strong></p>



<ul class="wp-block-list callout rouge">
<li><strong>Bulle de filtres et polarisation </strong>(Les algorithmes nous enferment dans nos propres opinions)</li>



<li><strong>addiction</strong> et <strong>santé mentale</strong> (image de soi dans la communauté exemplaire)</li>



<li><strong>Sans garantie</strong> (contre vérités, Fake news, produits ou comportements promus parfois nocifs ou illégaux)</li>
</ul>



<p class="has-text-align-center has-large-font-size wp-block-paragraph">🕑 <strong>2 h 23</strong></p>



<p class="has-text-align-center wp-block-paragraph"><strong>Temps moyen par jour </strong>passé sur les réseaux sociaux (toutes classes d'âges confondues)</p>



<p class="has-text-align-center has-small-font-size wp-block-paragraph">Source : Digital 2024 Global Overview Report</p>
</div>
</div>



<h3 class="wp-block-heading" style="font-size:28px">🔹<strong><mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-accent-color">2.2 |</mark></strong><img loading="lazy" decoding="async" width="25" height="30" class="wp-image-34820" style="width: 25px;" src="https://st9ph.fr/wp-content/uploads/2026/02/st9ph-mini.jpg" alt=""><strong>Outils commerciaux &amp; enjeux</strong></h3>



<div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex">
<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow" style="flex-basis:66.66%">
<p class="has-medium-font-size wp-block-paragraph">➡️ Les Outils Techniques (La "<strong>Stack" logicielle</strong>)</p>



<p class="has-base-2-background-color has-background wp-block-paragraph">Pour réussir, il faut <strong>connecter le catalogue</strong> produits de <strong>votre Eshop</strong> aux plateformes sociales !</p>



<p class="wp-block-paragraph">1️⃣ <strong>Service Client &amp; Chatbots :</strong> <strong>ManyChat</strong> ou <strong>Zendesk</strong> automatisent les réponses aux DM (ex: "Quel est le prix ?") et peuvent envoyer des liens de paiement directement dans la messagerie.</p>



<p class="wp-block-paragraph">2️⃣ <strong>Plateformes E-commerce (CMS) :</strong> <strong>Shopify</strong> reste le leader grâce à ses connecteurs natifs ultra-fluides avec TikTok Shop et Instagram Shopping. <strong>WooCommerce</strong> (Extension WordPress) est l'alternative privilégiée pour plus de personnalisation.</p>



<p class="wp-block-paragraph">3️⃣ <strong>Gestionnaires de Flux :</strong> Des outils comme <strong>Commerce Manager (Meta)</strong> ou <strong>Base.com</strong> permettent de centraliser vos stocks, vos commandes et vos catalogues sur Instagram, Facebook et TikTok en une seule interface.</p>



<p class="wp-block-paragraph">4️⃣ <strong>Pour le montage :</strong> <strong>CapCut / InShot</strong> sont leaders pour le montage de vidéos verticales dynamiques. + <strong>Canva </strong> pour les visuels de promotion et les annonces de lives.</p>
</div>



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    <div class="zoom-overlay">
        <svg viewBox="0 0 24 24"><path d="M15.5 14h-.79l-.28-.27C15.41 12.59 16 11.11 16 9.5 16 5.91 13.09 3 9.5 3S3 5.91 3 9.5 5.91 16 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z"/></svg>
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<p class="has-medium-font-size wp-block-paragraph">➡️ Les méthodes de vente depuis les RS</p>



<p class="callout jaune wp-block-paragraph">👉🏻 Je précise bien "<strong>depuis</strong>" puisque que <strong>le canal réel de vente</strong> reste <strong>la EShop</strong>, même si le socionaute ne s'en rend pas compte.</p>



<p class="has-medium-font-size wp-block-paragraph">🔹 Pour vendre depuis un réseau social, il faut en effet :</p>



<ul class="wp-block-list">
<li><strong>Avoir un compte Professionnel :</strong> C’est gratuit, il suffit de changer le type de compte dans les réglages.</li>



<li><strong>Avoir un catalogue en ligne :</strong> Même si la vente se fait sur le réseau, <strong>vous devez avoir une base de données produits </strong>(souvent <strong>via un site comme Shopify, Prestashop</strong> ou même un simple fichier Excel importé).</li>



<li><strong>Respecter les règles commerciales :</strong> <strong>la vente de certains produits est interdite </strong>(médicaments, alcool, tabac, etc.) et vous devez<strong> fournir des CGV</strong></li>
</ul>



<figure class="wp-block-table"><table><thead><tr><td><strong>Méthode</strong></td><td><strong>Description</strong></td><td><strong>Pourquoi ça marche ?</strong></td></tr></thead><tbody><tr><td><strong>Live Shopping</strong></td><td>Vente en direct (comme le téléachat moderne).</td><td>Création d'un sentiment d'urgence et interaction en temps réel.</td></tr><tr><td><strong>UGC (User Generated Content)</strong></td><td>Utiliser les vidéos de vrais clients ou de petits créateurs.</td><td><strong>L'authenticité</strong> convertit mieux qu'une publicité de studio lisse.</td></tr><tr><td><strong>Tags Produits (Shoppable Posts)</strong></td><td>Intégrer des pastilles cliquables sur les photos/vidéos.</td><td>Réduit le nombre de clics avant l'achat (achat d'impulsion).</td></tr><tr><td><strong>Le "Drop" exclusif</strong></td><td>Annoncer un produit en édition limitée disponible via un lien en story.</td><td>Joue sur la "peur de manquer" (<strong>FOMO</strong>).</td></tr></tbody></table></figure>



<div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex">
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<figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="939" height="443" src="https://st9ph.fr/wp-content/uploads/2025/12/Image2.png" alt="" class="wp-image-31908" srcset="https://st9ph.fr/wp-content/uploads/2025/12/Image2.png 939w, https://st9ph.fr/wp-content/uploads/2025/12/Image2-300x142.png 300w, https://st9ph.fr/wp-content/uploads/2025/12/Image2-768x362.png 768w" sizes="auto, (max-width: 939px) 100vw, 939px" /></figure>
</div>
</div>



<p class="has-small-font-size wp-block-paragraph">Sources : Influencer Marketing Hub, Statista</p>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<ul class="wp-block-list">
<li><strong>ROI :</strong> En moyenne, les entreprises génèrent <strong>5,78 $ pour chaque dollar investi</strong> dans l'influence (<em>Source : Influencer Marketing Hub</em>).</li>



<li><strong>Part du budget marketing :</strong> Près de <strong>25 % des entreprises</strong> consacrent désormais plus de <strong>40 %</strong> de leur budget marketing total à l'influence (<em>Source : Independant.io</em>).</li>
</ul>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<div class="wp-block-uagb-counter uagb-block-818a95ab wp-block-uagb-counter--circle"><div class="wp-block-uagb-counter-circle-container"><div class="wp-block-uagb-counter-circle-container__content"><span class="wp-block-uagb-counter__icon"><svg xmlns="https://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M128 447.1V223.1c0-17.67-14.33-31.1-32-31.1H32c-17.67 0-32 14.33-32 31.1v223.1c0 17.67 14.33 31.1 32 31.1h64C113.7 479.1 128 465.6 128 447.1zM512 224.1c0-26.5-21.48-47.98-48-47.98h-146.5c22.77-37.91 34.52-80.88 34.52-96.02C352 56.52 333.5 32 302.5 32c-63.13 0-26.36 76.15-108.2 141.6L178 186.6C166.2 196.1 160.2 210 160.1 224c-.0234 .0234 0 0 0 0L160 384c0 15.1 7.113 29.33 19.2 38.39l34.14 25.59C241 468.8 274.7 480 309.3 480H368c26.52 0 48-21.47 48-47.98c0-3.635-.4805-7.143-1.246-10.55C434 415.2 448 397.4 448 376c0-9.148-2.697-17.61-7.139-24.88C463.1 347 480 327.5 480 304.1c0-12.5-4.893-23.78-12.72-32.32C492.2 270.1 512 249.5 512 224.1z"></path></svg></span><div class="wp-block-uagb-counter__number"><span class="uagb-counter-block-number" data-duration="1.5" data-to-value="69" data-from-value="0" data-delimiter=","></span><span class="uagb-counter-block-suffix">%</span></div><div class="wp-block-uagb-counter__title">des socionautes<br>font confiance<br> aux influenceurs</div></div><svg preserveAspectRatio="xMinYMin meet" viewBox="0 0 230 230" version="1.1" xmlns="http://www.w3.org/2000/svg"><circle class="uagb-counter-circle__background"></circle><circle class="uagb-counter-circle__progress"></circle></svg></div></div>



<p class="has-small-font-size wp-block-paragraph">Source : Thunderbit</p>
</div>
</div>



<p class="has-base-2-background-color has-background wp-block-paragraph">Selon la FEVAD, même si la vente depuis les RS en France  représente <strong>moins de 2%</strong> de l'ensemble (contre environ 75 % pour la SVP),<strong> sa part augmente de 30% chaque année</strong> pour un volume d'<strong>environ 5 milliards d'Euros</strong> fin 2025.</p>



<p class="wp-block-paragraph">Estimation du revenus des influenceurs par popularité :</p>



<figure class="wp-block-table"><table><thead><tr><td><strong>Catégorie d'influenceur</strong></td><td><strong>Nombre d'abonnés</strong></td><td><strong>Revenu estimé par post</strong></td></tr></thead><tbody><tr><td><strong>Nano-influenceur</strong></td><td>1 000 – 10 000</td><td>10 € – 100 €</td></tr><tr><td><strong>Micro-influenceur</strong></td><td>10 000 – 50 000</td><td>100 € – 500 €</td></tr><tr><td><strong>Mid-tier</strong></td><td>50 000 – 500 000</td><td>500 € – 5 000 €</td></tr><tr><td><strong>Macro-influenceur</strong></td><td>500 000 – 1M</td><td>5 000 € – 10 000 €</td></tr><tr><td><strong>Méga-influenceur</strong></td><td>+ 1 million</td><td>10 000 € – 100 000 €+</td></tr></tbody></table></figure>



<p class="has-small-font-size wp-block-paragraph">souces instagram/TikTok</p>



<h3 class="wp-block-heading" style="font-size:28px">🔹<strong><mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-accent-color">2.2 |</mark></strong><img loading="lazy" decoding="async" width="25" height="30" class="wp-image-34820" style="width: 25px;" src="https://st9ph.fr/wp-content/uploads/2026/02/st9ph-mini.jpg" alt=""><strong>Mesures KPI &amp; corrections</strong></h3>



<p class="callout rouge has-medium-font-size wp-block-paragraph">On se méfiera des <strong>Vanity Metrics </strong>(KPI qui ne rapportent rien, comme les like, par exemple).</p>



<p class="has-medium-font-size wp-block-paragraph">👀 | <strong>Visbilité</strong> <strong>(les flux de socionautes touchés)</strong></p>



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<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center wp-block-paragraph"><span style="text-decoration: underline;">Indicateur</span></p>



<ul class="wp-block-list">
<li><strong>Impressions :</strong> Nombre d'affichages de vos publications</li>



<li><strong>Portée (Reach) :</strong> Nombre d'utilisateurs <strong>uniques</strong> ayant vu votre publication.</li>



<li><strong>Nombre d'abonnés (Followers) :</strong> Indique la croissance de la communauté</li>
</ul>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center wp-block-paragraph"><span style="text-decoration: underline;">mesure</span></p>



<ul class="wp-block-list">
<li>fréquence et périodes</li>



<li>durée d'impression</li>



<li>Taux de complétion (*)</li>



<li>fidélité</li>



<li>Audience vivante / morte</li>
</ul>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center wp-block-paragraph"><span style="text-decoration: underline;">corrections</span></p>



<ul class="wp-block-list">
<li>changez de formats (story, réels ...) pour créer l'envie de rester / revenir</li>



<li>ayez recours à des influenceurs pour générer du trafic</li>



<li>vendez "original" (méthodes, produits qu'on ne trouvera que chez vous)</li>
</ul>
</div>
</div>



<p class="wp-block-paragraph">Ci-dessous, le choix <strong>statistiques</strong> de mon <strong>tableau de bord</strong> <strong><mark style="background-color:rgba(0, 0, 0, 0)" class="has-inline-color has-accent-color">Linked In</mark></strong> me permet de <strong>surveiller les KPI </strong>de mes publications :</p>



<figure class="wp-block-image size-large"><img loading="lazy" decoding="async" width="1024" height="738" src="https://st9ph.fr/wp-content/uploads/2025/12/image-154-1024x738.png" alt="" class="wp-image-34011" srcset="https://st9ph.fr/wp-content/uploads/2025/12/image-154-1024x738.png 1024w, https://st9ph.fr/wp-content/uploads/2025/12/image-154-300x216.png 300w, https://st9ph.fr/wp-content/uploads/2025/12/image-154-768x554.png 768w, https://st9ph.fr/wp-content/uploads/2025/12/image-154.png 1294w" sizes="auto, (max-width: 1024px) 100vw, 1024px" /></figure>



<p class="callout jaune wp-block-paragraph">⚠️ Ne négligez pas la <strong>Rétention Vidéo</strong> (pour les Reels et TikTok) : si les gens s'arrêtent de regarder votre vidéo <strong>après 2 secondes</strong>, l'algorithme cessera de la diffuser. Visez <strong>un taux de complétion</strong> (ceux qui regardent jusqu'au bout) supérieur à <strong>30%</strong>.</p>



<figure class="wp-block-image size-full"><img loading="lazy" decoding="async" width="981" height="208" src="https://st9ph.fr/wp-content/uploads/2025/12/image-143.png" alt="" class="wp-image-31924" srcset="https://st9ph.fr/wp-content/uploads/2025/12/image-143.png 981w, https://st9ph.fr/wp-content/uploads/2025/12/image-143-300x64.png 300w, https://st9ph.fr/wp-content/uploads/2025/12/image-143-768x163.png 768w" sizes="auto, (max-width: 981px) 100vw, 981px" /></figure>



<p class="has-medium-font-size wp-block-paragraph">🖐️| engagements (interactions sur mes réseaux)</p>



<div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex">
<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center wp-block-paragraph"><span style="text-decoration: underline;">Indicateur</span></p>



<ul class="wp-block-list">
<li><strong>Taux d'engagement (TxE) :</strong> Le ratio entre les interactions et la portée (ou le nombre d'abonnés).</li>



<li><strong>Partages (Shares)</strong>  (visibilité gratuite et de la crédibilité)</li>



<li><strong>Enregistrements (Saves) :</strong>  valeur durable (tutos, conseils).</li>
</ul>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center wp-block-paragraph"><span style="text-decoration: underline;">mesure</span></p>



<ul class="wp-block-list">
<li>(likes + commentaires + partage) / portée = (TxE)</li>



<li>Taux de clic (<strong>CTR</strong> - Click-Through Rate) : Pourcentage de personnes ayant cliqué sur le lien dans votre bio ou votre story.</li>
</ul>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center wp-block-paragraph"><span style="text-decoration: underline;">corrections</span></p>



<ul class="wp-block-list">
<li>travaillez votre clickbait (putaclic) en jouant sur la curiosité ou le FOMO</li>



<li>récompensez les partages par des avantages </li>



<li>faites du contenu à plus forte valeur ajoutée</li>
</ul>
</div>
</div>


<div class="wp-block-image">
<figure class="aligncenter size-full"><img loading="lazy" decoding="async" width="912" height="246" src="https://st9ph.fr/wp-content/uploads/2025/12/image-144.png" alt="" class="wp-image-31926" srcset="https://st9ph.fr/wp-content/uploads/2025/12/image-144.png 912w, https://st9ph.fr/wp-content/uploads/2025/12/image-144-300x81.png 300w, https://st9ph.fr/wp-content/uploads/2025/12/image-144-768x207.png 768w" sizes="auto, (max-width: 912px) 100vw, 912px" /></figure>
</div>


<p class="has-medium-font-size wp-block-paragraph">🛒| Conversions (ventes liées à vos CTA en RS)</p>



<div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex">
<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center wp-block-paragraph"><span style="text-decoration: underline;">Indicateur</span></p>



<ul class="wp-block-list">
<li><strong>Coût par Vue (CPV) :</strong> Si vous faites de la publicité, combien vous coûte chaque visiteur.</li>



<li><strong>Taux de conversion :</strong> Pourcentage de visiteurs provenant des réseaux sociaux qui finissent par acheter un produit.</li>
</ul>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center wp-block-paragraph"><span style="text-decoration: underline;">mesure</span></p>



<ul class="wp-block-list">
<li>Taux de <strong>complétion </strong>(temps de vue de vos posts ou de lecture de vos vidéos)</li>



<li>Ventes / portée</li>



<li>CA, marge, panier moyen ... (comme pour toute boutique)</li>
</ul>
</div>



<div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center wp-block-paragraph"><span style="text-decoration: underline;">corrections</span></p>



<ul class="wp-block-list">
<li>faites des feedback sur les produits que vous proposez (qualité, livraison ...) pour savoir quoi améliorer</li>



<li>Votre audience est-elle bien  ciblée</li>



<li>comparez à votre eshop pour voir si le faible taux de conversion vient du format ou du message</li>
</ul>
</div>
</div>



<p class="wp-block-paragraph"></p>



<div class="wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex">
<div class="wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center has-small-font-size wp-block-paragraph">revenir à</p>



<div class="wp-block-uagb-buttons uagb-buttons__outer-wrap uagb-btn__default-btn uagb-btn-tablet__default-btn uagb-btn-mobile__default-btn uagb-block-ba0b9b60"><div class="uagb-buttons__wrap uagb-buttons-layout-wrap ">
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</div></div>
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<div class="wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center has-small-font-size wp-block-paragraph">revenir à</p>



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<div class="wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow">
<p class="has-text-align-center wp-block-paragraph">Cet article est la <strong>dernière</strong> partie d'un ensemble de 3</p>
</div>
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				<p class="ub_call_to_action_headline_text" style="font-size: 30px; text-align: center; ">🍀</p>
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				<p class="ub_cta_content_text" style="font-size: 15px; text-align: center; ">Un petit Quiz pour finir ?</p>
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			<div class="ub_call_to_action_button">
				<a href="https://forms.gle/ZZaLCV5sz3eyH4wx5" target="_self" rel="noopener noreferrer" class="ub_cta_button" style="background-color: var(--accent); width: 250px; ">
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<p class="has-text-align-center wp-block-paragraph"><strong>Libre à toi :</strong></p>


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<p class="has-text-align-center wp-block-paragraph"><strong>donnez votre avis</strong> (star ranking) en bas de cette page</p>



<p class="has-text-align-center has-large-font-size wp-block-paragraph">⬇️</p>



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